Case Analysis Projecting Personal Leadership Style

Case Analysis Projecting Personal Leadership Style CASE 4.1 SUMMARY In the case Drill Sergeant at First, we find Mark Young the crew leader of 20 employee’s at a hospital. Young was determined to innovate change in the department by submitting direct and indirect cost of the painting department , as well as, reorganizing of the department with new scheduling and procedures with new expectations of performance. Young’s take in this case is he focused on task performance with his crew to attempt to align the performance of his crew with the expectation and high specifications of the hospital environment. At some point in this case, Young made a conscious decision to utilize the Authority-Compliance Management approach, as referenced by†¦show more content†¦Young’s primary behavior in this case is relationship orientated. Young knew he needed to stimulate the crew obtaining a commitment of performance achieving the expectation of the hospital. In the Blake and Mouton’s grid, Young clearly exercised A uthority-Compliance as well as Country-Club management styles to achieve his goals leading to a 9,9 or Team Management approach in Young’s behavior of where Young enjoyed best in his leadership performance, as referenced by Northouse (2016). Young is proud of his accomplishment in the change he has made in the department, and enjoys coaching the employee’s, that he finds personal satisfaction seeing the happiness of his employee’s when they are told they did a good job. Substantial improvement has been noted in the painting department with a 92% rating exceeding all other services in the hospital. CASE 4.2 SUMMARY In the case Eating Lunch Standing Up we find Susan Parks as part-owner manager of her sports store with ten employees of most being part time. Her store is experiencing a 15% annual growth in a town of 125,000 people. Parks has a personal interest and investment in the stores operation working 50-hours a week. Because